Privacy policy
Shopnandra (collectively “we”, “us” or “our”) is 100% committed to protecting your privacy and security.
This Privacy Policy describes how shopnandra.com collects, uses, and discloses you personal information when you visit or make a purchase from our site.
Collection and Use Of Personal Data
The type of information we collect determines what we do with it.
Your personal details
This includes date of birth, gender, size, address, email address, social media handle, screen name, phone number and payment details
Why We Collect This information
This information helps us Identify you when you visit our website or contact us, helps deliver your purchases to you; Send you account and service updates, such as updates to our Terms and Conditions and order confirmations; Send you order updates by text, e-mail or phone call direct you to the right part of our website. We need your you payment information to take payments and send refund. Don’t worry, we do not save your security code.
Information About Your Device
Information about your phone or laptop, and how you use our website. This includes the IP address of your decide
Information collected when you browse our site or use our app, including your IP address, device type, operating system, type of browser and how you use our website.
Why We Collect This information
This information helps to Improve our website, helps us send information about products and monitor your behavioral patterns.
Sharing Your Information
We would under no condition sell your personal information to a third party. Your trust is of utmost importance to us, and we will not jeopardize that.
However, we share your data with companies that work closely with us such as logistics partners, payment service providers, warehouses, order packers and delivery companies. We also work with professional device providers such as advertising and marketing agencies. We work with law enforcement and fraud prevention agencies to help tackle fraud.
Marketing Messages
With your permission, we will send you marketing messages to keep you in the know and help you discover and engage with our products and services.
A lot of these messages are automated but rest assured we will not spam you. If in any case you want to opt out from our emails, text messages or any method of marketing please click on “unsubscribe”, “stop”, “cancel” or seek customer support.
Your Rights
We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal data. You have the right to receive your personal data in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data. To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain. You may contact us to exercise your rights. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days.
Children’s Privacy
The privacy of your child is very important to us. We do not intentionally collect personal information from children under the age of 13. As a parent or legal guardian you reserve the right to reach out to us and all information will be erased.
Changes to this Privacy Statement
We may periodically change this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. Your continued use of our products and services after the effective date of the Privacy Statement means that you accept the revised Privacy Statement. If you do not agree to the revised contact us Privacy Statement, please refrain from using our products or services and contact us to close any account you may have created.
Contacting
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@shopnandra.com or by calling the number provided below: